AI & Hype
Definitions
Goals
Questions to Ask
Frontier labs have 1000x or 1,000,000x your compute resources. Trying to build 'world-class' models in-house without that budget is setting money on fire.
We are currently in a "subsidy bubble". When the VC money runs out and true inference costs hit, many thin-margin AI wrappers will die.
Don't use a chatbot when a search bar will do. Search is cheap and accurate. Generation is expensive and hallucinates.
When the AI answers incorrectly (which it will), the customer ends up frustrated and requires a human agent anyway. Have we calculated the cost of fixing the AI's mistakes?
LLMs will fail. What's the fallback? Human review? Graceful degradation? If there's no answer, the system isn't production-ready.
Technology becomes obsolete fast. Jumping in now often means building on a framework that will be dead in 6 months. waiting is a valid strategy.
Alarm Bells
Guaranteed failure. LLMs are creative engines, not truth engines.
We built a cool demo for the hackathon, but no customer is actually asking for it.
Unsustainable. You are building on a subsidized foundation that will eventually crumble.
Unless you have billions in compute, you won't be a leader. You will be a customer. Accept it and focus on application, not creation.
Dead wrong. New models bring qualitative leaps (like Reasoning in o1) that fundamentally change what is possible. Dismissing model upgrades ignores that 'impossible' problems today become trivial tomorrow.
You are trying to reinvent the wheel, but your wheel will be square. You cannot beat the open-source community or the tech giants at their own game.
The boat is being rebuilt every 3 months. Whatever you learn today will likely be obsolete by Q4. You can always leapfrog later without missing anything critical.
AI is not a janitor. If you feed it messy processes, it will just automate the chaos at light speed.
Demos are cherry-picked. Production is where hallucinations, edge cases, and latency live. Always ask to see failure modes.
You need a business strategy. AI is a tool, not a strategy. Nobody has a "spreadsheet strategy."
Dealbreakers
Guaranteed failure. LLMs are creative engines, not truth engines.
Unsustainable. You are building on a subsidized foundation that will eventually crumble.
Solution in search of a problem.