Product Fundamentals
Questions You'll Answer
What's difference between project and product management?
What is the difference between a product manager vs a project manager?
What is the difference between a feature team vs a product team?
How do you identify and prioritize product features?
How do you define and communicate the product vision?
What You'll Learn
Spot project management and product management
Spot solutions in search of a problem
We don't often need product managers, but know when you need one, and know when you don't have one.
Think user-first, Min/PS/DS last
Be mindful of the transformation and product management theatre
Hard Truths
Many products/systems developed by Govt don't solve real & meaningful problems, are slow & laggy, huge wastes of money.
Tech product owners are often appointed to the role without relevant skills or experience, and end up roleplaying their idea of what the job requires.
Prescriptive rules in public service restrain engineering teams's ability to innovate, deliver fast.
Project KPIs are usually an afterthought - KPIs are neither meaningful, ambitious, or a good indication of the product's value (e.g. 70% of users rate 4/5).
There is product management theatre in the public sector.
People who manage products don't talk to users.